Welcome to the Focal Glow website (“Website”). By accessing, browsing or using this Website, you agree to be bound by these Terms of Use (“Terms”). 

If you do not agree with these Terms, you should discontinue use of the Website immediately. 

These Terms apply to all visitors, users and others who access or use the Website. Your continued use of the Website following publication of any updated Terms constitutes acceptance of those changes. 

This Website is owned and operated by FOCAL GLOW PTY LTD (ABN 12 687 446 064) (“Focal Glow”, “we”, “us”, or “our”). 

The Website is provided for informational purposes and to enable prospective clients, partners and suppliers to learn more about our services and contact our team. 

The information contained on this Website is provided in good faith and is intended as general information only. 

While Focal Glow endeavours to ensure the accuracy of information published on the Website, we do not warrant that: 

Content may be updated, amended or removed at any time without notice. 

Information contained on this Website does not constitute professional, engineering, technical, electrical, security, networking, automation, lighting, design or construction advice. 

Lighting recommendations, design concepts, wellness-related content, product information and project examples presented on the Website are provided for general informational purposes only. 

Every project is unique and specific recommendations should be obtained directly from Focal Glow before making purchasing, design or construction decisions. Users should obtain independent professional advice specific to their circumstances before making any design, purchasing, construction or technical decisions. 

Any pricing, project examples, lead times, technology references or indicative budgets displayed on this website are provided for general information only. 

No information published on this Website constitutes a binding offer. Formal quotations, specifications, scopes of work and project agreements only become binding when documented in writing and countersigned by an authorised representative of Focal Glow. 

Unless otherwise stated in writing: 

Focal Glow works with a range of manufacturers, suppliers and product partners. Product specifications, finishes, dimensions, availability, lead times and pricing may change without notice. 

While we endeavour to ensure information published on the website is accurate, Focal Glow does not guarantee the ongoing availability of any particular product, finish or specification. 

In circumstances where a specified product becomes unavailable after a client order is placed, Focal Glow will notify the client and work to identify a suitable alternative in consultation with the client. 

Formal quotations and specifications provided directly by Focal Glow will take precedence over any information on this website. 

This website may contain information relating to wellness lighting, circadian lighting principles, human-centric lighting and the potential impacts of lighting on comfort, mood, productivity and wellbeing. 

Such information is provided for educational and informational purposes only. Focal Glow does not guarantee any specific physiological, psychological, medical or health outcomes from the use of lighting products or lighting design strategies. 

Information contained on this website should not be interpreted as medical advice, healthcare advice or a substitute for professional medical consultation. You should seek independent medical or healthcare advice before making decisions based on wellness or circadian lighting information. 

Some lighting products, configurations or visual demonstrations on this website may not be suitable for individuals with photosensitivity, epilepsy, migraines or related conditions. If you have any such conditions or concerns, please seek independent medical advice before exposure to dynamic or high-intensity lighting environments. 

Images, renderings, lighting visualisations and project photography displayed on this website are intended to illustrate design concepts and completed project outcomes. 

Actual lighting performance, appearance, colour rendering, brightness and visual effect may vary depending on: 

Website imagery should not be interpreted as a guarantee of identical project outcomes. 

Lighting performance may vary depending on installation, environmental conditions, maintenance, product selection and manufacturer specifications. 

Focal Glow does not warrant that any product or lighting solution will achieve specific aesthetic, operational or performance outcomes beyond those provided by applicable manufacturer warranties. 

Focal Glow may display completed project photography, case studies and project information where appropriate permissions have been obtained. 

The inclusion of project imagery or project descriptions does not imply endorsement by the client and does not guarantee identical outcomes for future projects. 

Unauthorised reproduction or use of project imagery is prohibited. 

Focal Glow integrates products and services supplied by third-party manufacturers and technology providers. Third-party manufacturers and service providers may make changes to their products, software, services or subscription models at any time and without notice to Focal Glow or its clients, including by discontinuing products or ceasing support for legacy systems. 

References to third-party products, brands, software platforms or services on the Website do not constitute guarantees of ongoing availability, compatibility or performance. 

Focal Glow accepts no responsibility for decisions or changes made by third-party manufacturers or service providers. Any obligations relating to product specification, substitution or third-party changes within an active project are governed by the relevant project agreement or scope of works, not by information published on this website. 

While reasonable efforts are made to maintain Website security, Focal Glow does not guarantee that the Website will be uninterrupted, error-free, secure from cyber threats, or free from viruses or malicious code. 

Users are responsible for implementing their own security measures when accessing the Website. For information about how Focal Glow handles personal data and responds to security incidents, please refer to our Privacy Policy. 

To the maximum extent permitted by law, Focal Glow excludes all liability arising from: 

Where liability cannot be excluded by law, Focal Glow’s liability is limited to the extent permitted under applicable legislation. 

Nothing in these Terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded or limited. 

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. 

By using the Website, you acknowledge that personal information may be collected, stored and processed in accordance with the Privacy Policy. 

Focal Glow may update these Terms of Use from time to time. Any updates will become effective when published on the Website. 

Your continued use of the Website following publication of updated Terms constitutes acceptance of those changes. Where changes to these Terms are material, we will take reasonable steps to notify affected individuals, which may include prominent notice on our website or direct communication by email where contact details are held. 

If you have any questions regarding these Terms of Use, please contact: 

FOCAL GLOW PTY LTD (ABN 12 687 446 064)
Phone: (07) 4801 6337
Email: hello@focalglow.co
Website: focalglow.co 

Brisbane Office: 1 | 72 McLachlan St, Fortitude Valley QLD 4006
Noosa Office: 12 | 28 Lionel Donovan Dr, Noosaville QLD 4566